Privacy policy

This Privacy Policy describes how NexHome (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date as required.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from different sources. We use this information to:

  • Communicate with you
  • Provide and improve our Services
  • Comply with legal obligations
  • Enforce our terms
  • Protect our business and users

What Personal Information We Collect

Information We Collect Directly from You

  • Name, address, phone number, email
  • Billing and shipping details
  • Payment confirmation
  • Account login details
  • Customer support messages

Information We Collect Automatically

We may collect:

  • Device and browser information
  • IP address
  • Website usage data
  • Interaction behavior using cookies

Information from Third Parties

We may receive information from:

  • Shopify (store platform)
  • Payment processors
  • Analytics and marketing tools

How We Use Your Personal Information

Providing Services

We use your information to:

  • Process orders
  • Manage your account
  • Handle shipping, returns, and exchanges

Marketing & Advertising

We may send:

  • Promotional emails or SMS
  • Product recommendations

Security & Fraud Prevention

We monitor for fraud and protect your account.

Customer Support & Improvement

We use your data to improve services and support you better.

Cookies

We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic

You can disable cookies in your browser, but some features may not work properly.

How We Share Your Information

We may share your data with:

  • Service providers (payment, shipping, hosting)
  • Marketing partners
  • Legal authorities (if required)

We do not sell your personal data.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from minors.

Security & Data Retention

We use reasonable security measures, but no system is 100% secure.

We keep your data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Dispute resolution

Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct your data
  • Delete your data
  • Withdraw consent
  • Opt out of marketing

To exercise your rights, contact us below.

Complaints

If you have concerns about your data, contact us. You may also file complaints with relevant authorities.

International Users

Your data may be processed outside your country, including by third-party service providers.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us:

📧 wordpressezoic@gmail.com
📞 03023560125
💬 WhatsApp: 03023560125